Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
You may return most new, unopened items within 14 days of delivery for a full refund.
Refunds (minus the original shipping cost) will only be issued for the unopened/unused items(s). All other returns will be issued store credit. We will refund your money, provided the returned item(s) are received back in their original packaging, along with all accessories, warranty cards, provided your purchase is in "as-new" condition, and the purchased product was not noted as a clearance, close-out or non-returnable along with the original pack slip. For returns without the original pack slip, you will be issued an electronic store credit.
Please note. There are no refunds on opened liquids or consumables.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping is 3.99 flat rate anywhere in the U.S.